zrgs

FAQs

1. R & D and Design

How is your R & D capacity?

Our R & D department has a total of 6 personnel, and 4 of them have participated in large customized branding projects, In addition, our company has established R & D cooperation with 2 biggest manufacturers in China and deep connection with their technology department. Our flexible R & D mechanism and excellent strength can satisfy customers’ requirements.

Please contact us for further information.

What is the development idea of your products?

We have a rigorous process of our product development:

Product idea and selection

Product concept and evaluation

Product definition and project plan

Design, research and development

Product testing and verification

Put on the market

Please contact us for further information.

What is your philosophy of R & D?

We simply care safety and beauty throughout whole our R & D

Please contact us for further information.

How often do you update your products?

We will update our products every 2 months on average to adapt to the market changes.

Please contact us for further information.

What is the difference between your products in the industry?

Our products adhere to the concept of quality first and differentiated research and development, and satisfy the needs of customers according to the requirements of different product characteristics.

Please contact us for further information.

2. Certification

What certifications do you have?

CE, CFAD, FDA, ISO13485, Please contact us for further information.

3. Procurement

What is your purchasing system?

We sell self-owned brand, Diverse beauty, simply called DB Color contact lenses, we also offer processional brand building, which covers full line of your beauty brand.

Please contact us for further information.

4. Production

What is your production process?

11 steps to finish the whole production, including

The finished mold is a combination of cast iron mold and lathe cut. The lathe cut gives the power to the lens.Production process as following.

● Stencil coloring

● Stencil drying

● Insertion of the raw material

● Stencil coupling

● Polymerization

● Separation of lenses

● Lens inspection

● Insertion into the blister

● Blister sealing

● Sterilization

● Labeling and packaging

Each line is presented using luxurious and elegant packaging designs, which enhances the aesthetic qualities while maintaining the rigor of a medical device.

Please contact us for further information.

How long is your normal product delivery period?

For samples, the delivery time is within 7 working days. For mass production, the delivery time is 10-15 days after receiving the deposit. The delivery time will be effective after ① we receive your deposit, and ② we obtain your final approval for your product. If our delivery time does not meet your deadline, please check your requirements in your sales. In all cases, we will try our best to meet your needs. In most cases, we can do this.

Please contact us for further information.

Do you have MOQ of products? If yes, what is the minimum quantity?

MOQ for OEM/ODM and Stock have shown in Basic Info. of each product.

Please contact us for further information.

What is your total production capacity?

Our total production capacity is approximately 20 Millions pairs per month.

Please contact us for further information.

5. Quality control

What is your quality control process?

Our company has strict quality control process.

Please contact us for further information.

How about the traceability of your products?

Each batch of products can be traced back to the supplier, batching personnel and filling team by production date and batch number, to ensure that any production process is traceable.

Please contact us for further information.

Can you supply the relevant documentation?

Yes, we can provide most documentation including Certificates of Analysis / Conformance; Insurance; Origin, and other export documents where required.

Please contact us for further information.

6. Shipment

Do you guarantee safe and reliable delivery of products?

Yes, we always use high-quality packaging for shipping. We also use special dangerous packaging for dangerous goods, and certified refrigerated shippers for temperature-sensitive goods. Specialized packaging and non-standard packaging requirements may incur additional costs.

Please contact us for further information.

How about the shipping fees?

The shipping cost depends on the way you choose to get the goods. Express is normally the quickest but also most expensive way. By sea freight is the best solution for big amounts. Exactly freight rates we can only give you if we know the details of amount, weight and way.

Please contact us for further information.

7. Products

What are your pricing mechanism?

Our prices are subject to change depending on supply and other market factors. We will send you an updated price list after your company send inquiry to us.

Please contact us for further information.

What is the shelf life of your products?

5 Years in appropriate environment.

Please contact us for further information.

What are the specific categories of products?

The current products cover Color Contact lens &related accessories,

Please contact us for further information.

What are the specifications of your existing products?
Base Curve (mm) 8.6mm Water Content 40%
Material HEMA Power Range 0.00~8.00
Recycling Time 1 Year Shelf Time 5 Years
Center Thickness 0.08mm Diameter(mm) 14.0mm~14.2mm

Please contact us for further information.

8. Payment method

What are the acceptable payment methods for your company?

30% T/T deposit, 70% T/T balance payment before shipment.

More payment methods depend on your order quantity.

Please contact us for further information.

9. Market and Brand

Which markets are your products suitable for?

Eye beauty & Eyes sight correction

Please contact us for further information.

Does your company have its own brand?

Our company has 2 independent brands, of which KIKI BEAUTY have become well-known regional brands in China.

Please contact us for further information.

Which regions does your market mainly cover?

At present, the sales scope of our own brands mainly covers North America & Mideast.

Please contact us for further information.

10. Service

What online communication tools does you have?

Our company's online communication tools include Tel, Email, Whatsapp, Messenger, Skype, LinkedIn, WeChat and QQ.

Please contact us for further information.

What is your complaint hotline and email address?

If you have any dissatisfaction, please send your question to info@comfpromedical.com.

We will contact you within 24 hours, thank you very much for your tolerance and trust.

Please contact us for further information.